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To celebrate the 35th anniversary of the establishment of the Office of The Ombudsman,
we are organising the International Ombudsman Summit 2024 and Hong Kong Ombudsman 35th Anniversary Reception

2-4 December 2024

The Ombudsman’s Message

As this year marks the 35th anniversary of the Office of The Ombudsman, Hong Kong, China, my Office will host the first International Ombudsman Summit and organise a series of activities on 2 – 4 December this year to celebrate this important milestone in Hong Kong SAR. The theme we have chosen for the Summit is “Ombudsman in a Changing World: Learning from the Past; Preparing for the Future”. This is the best opportunity for us to share our experience, and prepare for the challenges ahead. 

I welcome fellow Ombudsmen and their colleagues from all over the world and other guests who are interested in the matter to participate in this important Summit. We will make every effort to ensure that the Summit is a productive event rich and enlightening in content. We will also arrange an array of cultural tours and visits for the participants. The Summit will demonstrate and reinforce Hong Kong’s global position and image as a cosmopolitan mega city as well as an international financial, trade, commercial services centre.

This website provides introductory information about the Summit. We will be adding more details from time to time and will welcome registration online soon. 

See you in beautiful and exciting Hong Kong in December!

Chan Jick-chi, Jack
The Ombudsman
Hong Kong Special Administrative Region
People's Republic of China

International Ombudsman
Summit 2024

3 December 2024

Ombudsman in a Changing World: Learning from the Past; Preparing for the Future

The International Ombudsman Summit 2024 serves as a platform for Ombudsmen and institutions worldwide to exchange views and experiences, and foster meaningful discussions and connections. Under the main theme of “Ombudsman in a Changing World: Learning from the Past; Preparing for the Future”, the Summit gathers Ombudsmen from around the world, local and international professionals and academia, sharing their insights, knowledges, experiences and best practices, discussing the challenges encountered and ahead, and exploring future development of Ombudsmanship and its challenges.

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About Us

Office of The Ombudsman

The Office of The Ombudsman is an independent statutory body established in 1989 in accordance with The Ombudsman Ordinance (Cap 397, Laws of Hong Kong). It functions as the principal watchdog of public administration in government departments and major public organisations with a view to promoting fair and quality public service. We conduct independent, objective and impartial investigation into complaints of maladministration and self-initiated direct investigation operations into topics of significant public interest or concern. We encourage and promote the use of mediation for complaints settlement and collaboration of multiple departments and public organisations in resolving complaints.

Who We Are